Free Shipping
We offer free shipping on purchases over $45
Shipping Info
Our mission is to put your school supply order on the road or in the air within 1 to 3 business days after you place your order. In addition to our speedy service, GEDDES offers several affordable shipping options to meet nearly every shopper's needs.
In order to ensure that your package is delivered into the right hands, our shipping company requires all packages to be released by a signature. Additionally, we need orders for School and PTA/PTO Accounts to be sent to a fixed school address that serves as both the Billing and Shipping address.
Questions on your particular shipment can be directed to 1(888) 431-1722 or emailed to service@raymondgeddes.com.
Shipping Costs
We offer the following shipping options: Regular Ground, 2nd Day Air, and Next Day Air.
Regular Ground shipping receives a flat rate when shipped to locations within the contiguous United States. Orders greater than $45.00 that ship via Regular Ground within the contiguous USA are eligible to receive free shipping. Actual shipping rates apply for deliveries to Alaska, Hawaii, P.O. boxes and U.S. Territories. Please refer to the chart below for Regular Ground shipping costs.
| Merchandise Total | Ground Rate |
|---|---|
| $0.01 to $44.99 | $8.95 |
| $45.00 and Above | FREE |
Shipping Options
*Please note, the cutoff time on orders with any of our expedited shipping methods is 1:00pm EST. All orders placed after 1:00pm EST with expedited shipping will ship on the next business day*
2nd Day Air and Next Day Air
Express shipping options for 2nd Day Air and Next Day Air are calculated based on weight of the order and delivery zone. During checkout, you will have the option to select your desired shipping and see the actual charges before subitting the order. PLEASE NOTE: We cannot offer expedited shipping for Alasaka, Hawaii, International Orders, U.S. Territories, or P.O. Boxes.
Priority Mail and Parcel Post
Priority Mail and Parcel Post shipping options are delivered by the US Postal Service (USPS). These delivery options are used for shipments to PO Box addresses. These options may be selected by GEDDES in order to deliver to regions not serviced affordably by UPS or FedEx.
APO/FPO Customers
Orders shipped to APO and FPO addresses receive the same regular ground shipping rates as shipments to addresses within the contiguous United States, but are shipped by US Postal Service delivery. APO/FPO orders may take 3 to 5 weeks for delivery.
International Shipping Now Available
For customers located outside the United States, please contact our Customer Service department at 1 (888) 431-1722, or by email at service@raymondgeddes.com for a shipping quote.
Shipping Time Estimates
In the field below, locate your state to find the typical number of business days it takes for a ground shipment to be delivered from our distribution center in Pennsylvania.
The provided days are estimates only. If your order has not arrived within three business days after the estimate for your state, please contact us at 1-888-431-1722. For shipping estimates outside the continental United States, please contact us at 1-888-431-1722.
Tracking Your Shipment
Unless you have selected a different carrier, we use UPS to deliver your Regular Ground, 2nd Day Air, and Next Day Air shipments. When your order is shipped, we will email you a shipping confirmation notice containing your order tracking number and a link to the Tracking page.
You can also track your shipment from this page by clicking on the following link and entering your order's tracking number in the appropriate field:
http://www.ups.com/tracking/tracking.html
In the event you are unable to track down your shipment, emails regarding your shipment can be directed to our Customer Service Center at service@raymondgeddes.com. Please include your Customer Number in the body of your email, as well as your order's confirmation number.
Backorders
As of April 1, 2019, we are no longer accepting backorders on items. Any backorders placed before April 1, 2019 will still be shipped, but going forward we will no longer accept backorders.
Instead, customers are encouraged to shop similar items (you can find substitute products on the product page you're interested in) or to sign up to receive an alert notifying them when a product they're interested in is back in stock. Both substitutes and the alert feature will be displayed on the product page. If you sign up for this alert, you'll receive one email telling you this item is back in stock and no further emails (unless you're signed up to receive other emails from us).
Shipping Issues
If you've experienced problems with your shipment, take advantage of our 100% Satisfaction Guarantee. Our Customer Service Representatives are ready to handle your problem in a friendly and efficient manner.
Issues regarding your shipment can be emailed to us at service@raymondgeddes.com. Please include your Name or Customer Number in the body of your email, as well as your order's invoice number, a description of the problem, and any names or item number(s) for the problem merchandise.
You can also call our Customer Service Department toll-free at 1 (888) 431-1722 between the hours of 8AM to 5PM EST, Monday - Friday. Please have handy your customer number, and the names or item numbers for the problem merchandise.
